Most orders are processed within 1–4 business days after the order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Estimated delivery time is usually 7–18 business days after dispatch. Delivery times can vary depending on your country, courier workload, local delivery conditions, holidays, high-volume periods, and seasonal delays.

Delivery times are estimates only. If your tracking has not updated immediately, international shipments can sometimes move between checkpoints before the next visible scan appears.

Once your order has been processed and shipped, tracking information will be sent to your email when tracking is available for your shipping method.

Tracking updates may not appear immediately after dispatch. Some couriers only update tracking after the package reaches the next shipping checkpoint, enters the destination country, or is scanned by a local delivery partner.

If your package appears to be seriously delayed, contact us with your order number and tracking information so we can check the shipment.

Yes, SWAGLAB ships worldwide.

For now, shipping is fixed at $20 to any destination worldwide for orders under $100. Orders over $100 qualify for free shipping

Final delivery speed can vary depending on your country, courier workload, local delivery network, holidays, and seasonal delays.

SWAGLAB is operated by Prax shop ehf., a registered company in Iceland. Our company registration number is 6404260470.

You can verify our company through the official Icelandic company registry at Skatturinn: View Prax shop ehf. on Skatturinn.

Payments are processed through Rapyd, a global payment provider used for secure online payments. This means your payment is handled through a dedicated payment provider instead of being manually processed by our store.

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be unused, unworn, unwashed, undamaged, and returned in its original condition with all original tags and packaging included.

Items that show signs of wear, washing, damage, stains, perfume, deodorant marks, or removed tags may be refused. Once your return is reviewed and approved, your refund will be processed according to the original payment method.

Read the full Shipping & Returns policy.

If your order has not been processed yet, contact us as soon as possible. We may be able to help update the shipping address, adjust order details, or cancel the order before it moves into processing.

Once an order has already been processed, packed, or shipped, we may not be able to cancel it, change the address, or edit the items inside the order.

Please double-check your size, shipping address, email, and order details before completing checkout. Incorrect or incomplete delivery information can cause delays or failed delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery.

Include your order number and clear photos of the issue, including the item, packaging, tags, and any visible defect or damage. This helps us review the case faster.

After review, we may offer a replacement, refund, or another suitable solution depending on the situation.

SWAGLAB is focused on curated streetwear pieces with strong silhouettes, details, and styling potential. We select items that fit the SWAGLAB aesthetic instead of filling the store with random mass-market products.

The store is built around baggy denim, graphic tops, hoodies, bags, accessories, washed textures, oversized shapes, Y2K details, archive-inspired elements, and underground styling.

The goal is simple: pieces that actually change a fit, not random basics with no identity.