Most orders are processed within 1–4 business days after the order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Estimated delivery time is usually 7–18 business days after dispatch, depending on your country, local customs, courier workload, and seasonal delays. Delivery times are estimates only and may vary during holidays, high-volume periods, or customs inspections.

• SWAGLAB is operated by Prax shop ehf., a registered company in Iceland. You can verify our company through the official Icelandic company registry at Skatturinn. Our company registration number is 6404260470.

  View Prax shop ehf. on Skatturinn (Icelandic Company Registry)

• Our payments are processed through Rapyd, a global payment provider used for secure online payments. Rapyd supports card payments, digital wallets, bank transfers, and other payment methods worldwide.

  For extra payment security, modern online payment systems can use protections such as encrypted payment processing, tokenization, and 3D Secure verification. This means your payment is handled through a dedicated payment provider instead of being manually processed by our store.

You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be unused, unworn, unwashed, undamaged, and returned in its original condition with all original tags and packaging included.
Items that show signs of wear, washing, damage, stains, perfume, deodorant marks, or removed tags may be refused.
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SWAGLAB is focused on curated streetwear pieces with strong silhouettes, details, and styling potential. We select items that fit the SWAGLAB aesthetic instead of filling the store with random mass-market products.